24°S · 01.0 · SERVICES
Operational services
Services that happen on the plant itself: major shutdowns, domestic and international parts logistics, ITO support, counterpart engineering and safety coaching. Seven fronts with one line of technical accountability.
Service areas
Each service can stand alone or integrate with reliability engineering and project management.
Service i
Shutdown · Turnaround
Planning and execution of major shutdowns. Downtime carries a per-minute cost — the plan has to be ready before the button is pressed, not after.
Service ii
Sourcing of critical parts within Chile. Traceability, reliable lead times and criticality-based strategic stock — no surprises on the day of the failure.
Service iii
Sourcing and logistics of equipment and supplies from international markets. Direct OEM access and customs management — supplier lead time shouldn't be an opaque variable.
Service iv
The client's technical team facing EPC contractors during a project. We defend the owner's interest — from deliverable review to disputed technical criteria.
Service v
On-site technical inspection and supervision in the field. Whatever isn't inspected during construction shows up later as rework, delay or a failure during start-up.
Service vi
Full supply-chain service for industrial operations. Logistics isn't an accessory — it's what makes the maintenance procedure happen on the day it was planned.
Service vii
Hands-on accompaniment for operating teams on safety culture. Risk is controlled in the conversation before the shift, not in the report after the incident.
Plan evaluation
We use them on every engagement as the gateway to diagnosis. If the four answers don't hold up, the plan won't survive the first shift.
Does the plan exist and is it active?
Existence and currency check. Documented, known and applied.
Is it detailed and standard?
Clear, replicable step-by-step. Does not depend on the shift or operator.
Is the system effective?
Results validated in operation, not in slides. MTBF, MTTR, availability — numbers, not adjectives.
Are the competencies in place?
Staff capabilities certified by role and criticality. A plan isn't enough; you need the hands that execute it.
Expected results
We don't promise abstract cultural transformation. What we deliver is measured against the same KPIs your Reliability team is already watching.
Indicator i
↑
Availability
More plant uptime. Longer MTBF between events.
Indicator ii
↓
Stoppages
Fewer unplanned events. Better prediction.
Indicator iii
↓
MTTR
Faster repair when failure does occur.
Indicator iv
↓
Accidents
Higher operational safety. Fewer avoidable incidents.
Let's talk
A first review, with no commitment, contrasting your plans against the framework we use on every engagement.
